services

Mystery Shopping UK are a specialist Retail and Business to Business (B2B) Undercover Shopping organisation. Based in Heanor, on the Nottinghamshire Derbyshire border , our services are provided through our network of specially selected Mystery Shoppers. We provide our services predominantly to companies in the Nottinghamshire, Derbsyhire, Leicestershire, Sheffield, Leeds but our services are offered throughout the UK mainland England, Scotland and Wales and we have representatives covering the East and West Midlands, Yorkshire, Lancashire, North East, North West, Home Counties, South Coast, Lincolnshire and London. We offer a full staff appraisal and our services are provided covertly to offer maximum impact. www.mysteryshoppinguk.co.ukmystery shopping uk,free mystery shopping,mysteryshoppinguk,derbsyhire mystery shopping,nottinghamshire mystery shopping,east midlands mystery shopping companies,mystery shopping companies,top uk mystery shopping companies,mysteryshoppers required uk,specialist mystery shopping,business evaluation services,mystery shopping uk,best mystery shopping company,angry awkward mystery shopper,training services mystery shopping,become a mystery shopper,earn money mystery shopping:

Website Designed, Hosted and Maintained by ECCO Web Design

Mystery Shopping UK is part of the ECCO Marketing Group of Companies, Derbyshire, England

Phone

0844 35 11 472

Fax

01773 534999

E Mail

info@mysteryshoppinguk.co.uk

www.mysteryshoppinguk.co.uk

CONTACTS

UK Head Office

Mystery Shopping UK

Delves Road

Heanor Gate Industrial Estate

Heanor

Derbyshire

DE75 7SJ

Tel: 0844 35 11 472

Email: info@mysteryshoppinguk.co.uk

Office hours: 9am to 5pm Monday-Friday.

We are currently seeking Mystery Shoppers with or without experience in the following areas;

Avon,Bedfordshire,Berkshire, Borders,Buckinghamshire, Cambridgeshire,Cheshire, Cleveland,Clwyd,Cornwall, Cumbria,Derbyshire,Devon,Dorset,Dumfries and Galloway, Durham,Dyfed,East Sussex, Essex,Fife, Gloucestershire, Grampian, Greater Manchester, Gwent,Gwynedd County, Hampshire, Herefordshire, Hertfordshire, Highlands and Islands, Humberside,Isle of Wight, Kent, Lancashire, Leicestershire,Lincolnshire, Lothian,Merseyside, Mid Glamorgan, Norfolk, North Yorkshire, Northamptonshire, Northumberland,Nottinghamshire, Oxfordshire, Powys, Rutland, Shropshire, Somerset, South Glamorgan, South Yorkshire,Staffordshire, Strathclyde, Suffolk,Surrey, Tayside, Tyne and Wear, Warwickshire, West Glamorgan, West Midlands, West Sussex, West Yorkshire, Wiltshire, Worcestershire

Apply Here

www.derbyshire.gov.uk

www.nhsdirect.nhs.uk

www.nottinghamcity.gov.uk

www.nottinghamshire.gov.uk

East Midlands Notts Chamber Derbys Chamber Leics Chamber Lincs Chamber Northants Chambe r

Government East Midlands Development Amber Valley BC Erewash BC Learning & Skills Council

Office for Agency

The East Midlands

Request a link here

OUR SERVICES

Online

Many online enquiries either get lost in the system or are simply not followed up. Let us make that all important enquiry and check out if the lead / order is followed through to close / delivery. more

Competitor Watch

If you have ever wanted to know exactly what it is your competitors are telling their customers (particularly about YOUR business?) and what their message is and how they deliver it. more

Integrated Services

- Staff Development Appraisal

A comprehensive full staff appraisal is carried out to ensure your training is being implemented. More

Head Hunting / Specialist Recruitment

Our recruitment division specialise in carrying out physical Mystery Shopping to assess your competitors best sales people. More

- Training

We offer bespoke training programmes based on clients specific needs. More

SPECIALIST SERVICES

Surveillance Recording

- Audio - Video more

Services Overview...

Physical / Onsite Mystery Shopping

Our specialists visit your premises with a view to purchasing a product or service as a normal potential client. We would then report on our findings to your required specification ie staff / premises appraisal more

Telephone

Our specialist telephone division can contact your staff as a potential client or contact existing customers on a survey basis to find levels of happiness. more

Compliance

- Law

Do your staff sell your products within the law? This can become a major problem for a company of any size if the law is being broken. This service is normally associated to products such as Financial Services. more

- Security

Do you suspect your staff of pilfering / theft. Do you staff give out receipts? We offer undercover services to pinpoint any weaknesses in security breaches with video surveillance as an option which can be used in evidence. more

Specialist Areas

- Angry Customer - We have the original Mr Angry! - how would your staff cope with this bully? More

- Awkward Customer - This is one TOUGH COOKIE - he can argue until the cows come home.... More

- Poor English Speaking Customer - do your staff give up on valuable business from people from ethnic backgrounds due to language barriers. Especially useful for Telephone projects - fully recorded for Training purposes. More

Please contact us for more information on any of our services.

How would your business benefit from our services... More information?

Staff Infiltration Services

We access security and moral standards from within..

Are you experiencing low moral, security or general staff concerns.

We offer a unique service of ‘planting’ a highly trained covert operator within your business to assess and evaluate based on a pre-arranged agenda. The results are then used for training or for proof of illegal activities within your organisation.